WARRANTY INSTRUCTIONS

Warranty

The Biolan Quick Composter 220eco and Composting Toilet eco come with a 20-year frame warranty for household use, starting from the date of purchase, provided the customer registers the product. Registration can be completed online at www.biolan.com. 

The warranty does not limit the consumer’s statutory rights.

The warranty is valid only for products purchased on or after January 1, 2024. The original purchase receipt or a photocopy must be retained as proof of purchase.

NOTE: The warranty does not cover second-grade products.

If the product is serviced during the warranty period, such service will not extend the warranty period.

Warranty Provider:

Biolan Oy
Business ID: 0132209-5
Postal Address: PL 2, 27501 Kauttua, Finland

The warranty is valid in European Union, Norway, UK, Switzerland and Canada

The warranty covers technical defects and defective components due to materials and manufacturing issues. Damage caused by improper use, contrary to the instructions, is not covered under the warranty.

For the warranty to remain valid, a warranty claim must be submitted to the seller within three (3) months of discovering the defect.

Exemptions from Warranty:

The warranty does not cover:

• Normal aging and deterioration resulting from regular use. Scratches, dents, or damage caused by dropping, impacts, or similar external and unforeseen factors.
• Defects or damages resulting from improper storage, use contrary to the instructions or use for purposes other than those specified by the manufacturer.
• Removable consumable parts (Quick Composter 220eco parts 3–26).
• Defects or damage caused by inadequate or improper packaging during transportation from the point of purchase or when sending the product for servicing, or improper installation.
• Damage caused by chemicals, corrosion, water, frost, rodents, or other unusual environmental or natural factors.

The warranty applies only to products used in private households.